A project failed
If a run stops, read the error card, check your Claude plan limits on the Usage page and your internet connection, then press Continue. If a project fails because of a fault on our side, the credit is restored.
Continue resumes the same conversation. Start over runs the step again, but is not available for the manuscript.
Common causes are Python not on PATH, a wrong dataset path, a missing package or a locked folder.
Write to us with the project name and the last lines of the log.
Open the project log first. Common causes are a wrong dataset path, a missing package or a file in an unexpected format.
If the failure was caused by our software, we restore the credit to your account.
Write to courses@skilldux.com with your account email, the project name and a screenshot of the error.
Last updated 2026-11-09. EasySeer is AI. It creates only an initial draft from the novel concept you provide, and it is designed to follow academic ethical guidelines.